Aidic Support

Need help with Aidic, a purchase, or your account? Contact us:

• Email: sang89vh@icloud.com
• Phone: +84 356 054 323

Common questions

How do I restore a purchase? Open Settings → Plan and tap Restore purchases while signed in to the same account you bought with.

How do I cancel a subscription? On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions. On iPhone, open Settings → your name → Subscriptions. Deleting the app does not cancel a subscription.

How do I back up my words? Settings → Data management → Export creates a ZIP backup you can restore on any device.

Delete your Aidic account

1. Open Aidic and go to Settings.
2. Tap Delete account and confirm. If asked, sign in again, then confirm.
3. To also erase the plan and AI-usage records stored on our server, email sang89vh@icloud.com from the address you signed in with, subject "Delete my Aidic data".

What is deleted and what is kept:

• Deleted immediately: your Aidic sign-in account.
• Deleted within 30 days of your email: the plan, entitlement and AI-usage records linked to the account.
• Kept: words, reviews and progress saved on your device (remove them by clearing data in Settings → Data management or uninstalling the app), and records of verified store purchases where needed for refunds, fraud prevention and tax obligations.

You can request deletion by email even if you no longer have the app installed.

Privacy Policy